• Orders can be placed through eBay, our eBay store, or directly through our web store. Orders to be paid for by credit or debit card must be placed either through our web store, eBay or through our eBay store and completed online. You can place a mail order by downloading an order form from our website, completing and posting your order with a cheque or postal order.
• Orders placed through eBay or our eBay store will be confirmed automatically by email. Orders placed through our web store or by mail order will be confirmed once received. If this is out of office hours it will be confirmed on the next working day.
• Your order confirmation is not an acceptance and does not guarantee that we can meet your order. You will be contacted promptly if your order cannot be met or if there is a delay in dispatch.
• All items shown are in stock unless indicated and we will aim to keep this as accurate as possible. In the unlikely event that we are unable to fulfil an order immediately we will contact you as soon as possible offering you to choose from a full refund, alternative or an expected delay time.
• Prices are as displayed on our website, web store, eBay auction, or eBay store and are in British Pound Sterling, unless stated otherwise. The price shown on the item page is a guaranteed price; it includes all relevant taxes and surcharges, except postage and packing, advertised separately. Please see the delivery section below, or our shipping costs page, for charges.
• Goods are generally dispatched the same working day that we receive cleared payment; this may be by credit or debit card through our preferred online processor Paypal, Postal Order or Full Bankers Draft. If you pay by cheque or eCheque we will wait for this method of payment to clear before sending goods, it is our policy to allow a full ten days excluding the day the cheque was presented before posting out your goods. You will be advised of a dispatch timescale when your payment is received, regardless of your chosen payment method.

• For UK orders we accept the following payment methods:
• Paypal, our preferred online payment processor.
• Postal Order.
• Cash sent via Special delivery only.
• Cheque. All cheques must be in pounds sterling, drawn on a UK bank, and be made payable to JK Trading.
• For International orders we accept the following payment methods:
• Paypal, our preferred online payment processor.
• Canadian Money Order, in British Pound Sterling.
• Ireland Alliance and Leicester Bank postal order, in British Pound Sterling.
• Cash in US Dollars Notes, British Pound Sterling Notes or Euro Notes. Any cash sent internationally is at the buyers risk and should be sent by a trackable method.
• If you place your order through eBay or our eBay store we expect you to make contact within 4 days of purchasing your items in order to notify us of your chosen payment method. Your payment must reach us within 7 days of your placing your order. If payment is not received by the 7th day we will open an eBay unpaid item dispute to recover our fees.
• No contract will exist between JK Trading and the customer until goods are dispatched. Acceptance will be deemed complete and effectively communicated at this time. Ownership of the goods will pass to the customer on receipt of payment and dispatch of the goods.

• For orders placed on our webstore we charge a flat rate delivery charge of £1.50 to all mainland UK addresses, irespective of the value of your order. If you are purchasing through our eBay store postage prices are advertised per item, up to a maximum of £9.99 per order.
• Delivery will be made either by Royal Mail denoted by a , or a Courier denoted by a . These symbols are shown next to the price on each item.
• Items denoted with a delivered to an excluded postcode, as listed on our postage and packing page, will have an additional delivery surcharge.
• In the event of any items being returned which initially attracted a free postage promotion, at the time of refund 15%, will be subtracted from the refunded amount to cover our costs. This is in addition to other surcharges which may apply. Please read our full returns policy for details.
• We do not deliver to PO Box numbers.
• We always dispatch same day / next working day after receiving cleared payment. All buyers in the UK should expect to receive their purchase within 5 – 7 working days, from day of dispatch, although we ask you wait for 15 working days especially during seasonal busy periods. Overseas orders should normally be received within 25 working days.
• If we are unable to dispatch your order within five working days we will contact you by e-mail and advise you of the expected date of dispatch.
• We will usually use Royal Mail or a secure courier service for delivery of goods to UK mainland addresses. Most orders will require a signature on delivery.
• Whist we will make every effort to deliver within the time we agree, we will not be liable for any loss caused to you by late delivery. If you require a guaranteed delivery please contact us for further information.
• We will attempt to deliver your order to the delivery address stated on your order form or online payment. If products are returned to us as undeliverable, we shall refund you in accordance with our returns policy.
• For security reasons, orders will only be delivered to the address listed with eBay, the addreess specified with your credit or debit card payment, or the address on your order form. We may use a variety of methods to check the information you have given us is accurate. Failure to 'pass' these methods may result in your order being cancelled and your payment being returned to you.

• If goods ordered have not been delivered to you within 15 working days of the expected dispatch date given to you, you must notify us of this. If you do not do so, within 20 working days, then we will not accept any liability for the loss of the goods.

• If there is a shortage in your order you must inform us of this within 48 hours of the delivery. We will then dispatch the outstanding part of the order within two working days. If we are unable to do so within that time, we will notify you of the expected dispatch date.

• The United Kingdom's Distance Selling Regulations 2000 provide you with a right to cancel your order for products at any time up to the end of the seventh day following the day after the day on which you received the products. You do not need to give us any reason for cancellation.
• If you wish to cancel your order please either write to us at JK Trading, Customer Services, PO Box 370, Southampton, SO30 2LT or email us at orders@jktrading.co.uk with details of your cancellation.
• If you have already received the products you must carefully repackage and return them to us as specified on our returns page. Until you have returned the products to us, you must keep them in your possession and take reasonable care of them.
• We will credit the price of the cancelled products, as per our returns policy once they have been received and checked. We will not refund any postage costs incurred in either delivering your order or your costs in returning the goods to us.
• If any of these Terms and Conditions are unenforceable, it shall not affect the enforceability of the rest of these Terms and Conditions.
• Your statutory rights as a consumer remain unaffected.
• These terms are governed by the laws of England and Wales. Any disputes arising will be dealt with by the courts of England and Wales only.

• Important Information about your data and the information we hold about you.
• We collate data from our customers. We will keep any information we hold about you safe and secure. The only data we collect is your name, email address and purchase history. We do not collect or store any financial details of any of our customers. We will never pass it on to third parties, but we may decide to contact you in the future with details of products we believe you may have an interest in. Should you decide you do not want to receive any further communications from us please send an email to noinfo@jktrading.co.uk with your email address in the subject line within 28 days of your original purchase. If you wish to subscribe to our newsletter please send an email to newsletter@jktrading.co.uk with your email address in the subject line.

• This website and its contents are provided to you on an "as is" and "as available" basis. We do not make and expressly disclaim to the fullest extent permitted by law any and all representations or warranties of any kind with respect to this website and its contents including without limitation its completeness, accuracy, fitness or suitability for any purpose or freedom from viruses.
• We, our directors, employees and other agents shall not be liable for damages of any kind including without limitation, direct, indirect, special or consequential damages, loss of income or profits, loss of or corruption of data, loss of or damage to property or claims of third parties, arising out of or in connection with your use of this website.
• We are not responsible for any losses resulting from your use or the inability to use our website or resulting from unauthorised access to, or alteration of your transmissions or data in circumstances which are beyond our control, nor that use of our website will be completely error free or uninterrupted.
• We will not be responsible to you if we are unable to provide our Internet services for reasons beyond our control.
• Cookies: This site uses Cookies so please have your browser settings to 'enable Cookie usage'. Cookies are only used to store page-to-page information. We do not use Cookies to store any personal information about you or your browsing history. All Cookies are 'trashed' upon leaving the site.
• Javascript: The site uses Javascript to dynamically generate pages so as to give an enjoyable browsing experience. Please ensure that your browser has Javascript enabled. No Javascript code is used to access, modify or send information about you the user or your browsing history other than to operate on the pages of our web site in your browser.
• All Payment Information on your purchases takes place within the extremely Secure System operated by PAYPAL. If you have any concerns regarding any payment transactions please consult the Paypal Security Information.